Legal Notice

Disclaimer, Terms of Use, and Legal Disclosures

Viotex Peptides

Viotex.co.uk

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1. Research Use Only

All products sold through this website are strictly intended for laboratory research purposes only. Products are not for human consumption, and not for use in food, drugs, cosmetics, medical or veterinary applications.

Our products are not licensed or approved by the MHRA, FSA, EMA, FDA, or any other global regulatory authority. No products are sold for personal or therapeutic use. Improper use is strictly prohibited.

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2. Eligibility to Purchase

By placing an order, you affirm that:

• You are at least 18 years of age.

• You are purchasing for qualified research purposes only.

• You have the appropriate training, facilities, and authorisation to handle research chemicals.

• You understand the hazards and assume all responsibility for safe handling.

We reserve the right to refuse service to any customer we suspect may misuse our products or breach legal or safety guidelines.

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3. Product Information and Warranties

All products are provided “as-is” without warranty. We do not guarantee accuracy, identity, stability, or effectiveness for any specific purpose.

No representations are made that the products are suitable for any other use aside from research.

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4. Limitation of Liability

Viotex shall not be liable for any incidental, indirect, consequential, or punitive damages resulting from:

• Use or misuse of products

• Delay or failure in delivery

• Inaccurate product descriptions

• Any breach by the user of local regulations

You accept full responsibility for verifying that your intended use complies with applicable law.

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5. Compliance with Laws

It is your sole responsibility to ensure that purchasing, importing, handling, and using any product complies with UK law and any laws applicable in your local jurisdiction.

We do not condone, encourage, or knowingly sell to individuals intending to misuse our products.

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6. Returns and Refund Policy (UK)

We comply with UK consumer protection law, where applicable, while taking into account the sensitive nature of our products.

Returns Eligibility:

• Return window: 14 calendar days from date of delivery

• Condition: Product must be unopened, unused, sealed, and in original packaging

• Ineligible items: Opened or tampered products will not be accepted due to safety and contamination concerns

• Damaged or incorrect items: Report within 7 days of delivery. Include clear photographs and order number.

How to Return:

1. Email: kay.h@viotex.co.uk

2. Request return authorisation.

3. Send the item using a tracked delivery service.

4. Once inspected, a refund (excluding shipping) will be issued to the original payment method.

Return postage is the responsibility of the customer, unless the product was shipped in error or damaged.

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7. Privacy and GDPR Compliance

We are committed to complying with the UK GDPR and Data Protection Act 2018.

Data Collected:

We may collect and store:

• Name, email, address, phone number

• IP address and device/browser info

• Order history and correspondence

Use of Data:

We only use your data to:

• Process orders

• Provide customer service

• Comply with legal obligations

We do not sell or share your data with third parties for marketing.

You have the right to access, correct, or request deletion of your data at any time. Contact: kay.h@viotex.co.uk

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8. Jurisdiction and Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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9. Modifications to Terms

We reserve the right to amend or update this Legal Notice at any time. Continued use of the site after changes constitutes your acceptance of the revised terms.